OBD Business Suite – Help Center
Everything you need to claim, manage, and grow your free business listing on the Ocala Business Directory.
OBD is the only local directory where everything is truly free — no upsells, no paywalls, no aggressive sales tactics.
Support That Works the Way Local Businesses Do
Answers, guidance, and tools — all in one place.
A 40-second overview of the OBD Help Desk and your built-in local assistant.
Meet the OBD Concierge (Your Built-In Local Assistant)
The OBD Concierge is your smart, built-in assistant for the Ocala Business Directory.
Ask it questions about how to claim or update your listing, where to find specific types of local businesses, or how OBD works compared to Yelp and other platforms.
Instead of digging through multiple pages, just open the chat in the bottom-right corner and type your question — the Concierge will guide you step-by-step.
You can ask things like:
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“How do I claim my existing business listing?”
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“Where do I update my hours, photos, or services?”
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“How does OBD help my local SEO?”
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“Show me restaurants, home services, or salons in Ocala.”
The OBD Concierge is available 24/7 to help you get more value from your listing and discover trusted local businesses across Ocala.
Everything You Need to Know to Manage Your OBD Listing
Running a local business is hard enough — getting visibility shouldn’t be. The OBD Business Suite gives every Ocala business free tools to manage your listing, update your profile, add photos, and get discovered by local customers.
If you ever need help, you’ll find everything here.
Add New Listing
Create a complete business listing to appear in the Ocala Business Directory.
Claim a Listing
Verify ownership of an existing listing so you can manage and update it.
Edit My Profile
Update your business owner information and account details.
Manage My Listings
View and manage all business listings you control — including photos.
Edit Business Info
Update your hours, services, address, and other business details.
Reset Password
Verify ownership of an existing listing so you can manage and update it.
Contact OBD Support
Verify ownership of an existing listing so you can manage and update it.
How OBD Compares to Yelp (And Why Business Owners Prefer Us)
OBD is the only directory designed specifically for Ocala — and the only one that gives you full control, with no upsells, no paywalls, and no aggressive sales calls.
| Feature | OBD (Free) | Yelp (Paid / Restricted) |
|---|---|---|
| Claim Your Business | Always free | Often requires paid upgrade |
| Add or Edit Business Info | Free | Limited unless upgraded |
| Upload Photos | Unlimited, free | Limited unless paid |
| Website Link | Free | Requires Yelp Ads |
| Remove Wrong Information | Free | Yelp controls edits |
| Business Description | Full control | Often auto-generated |
| Local SEO Boost | Yes | Yes |
| Local-First Platform | Ocala-only | Nationwide |
| Advertising | Optional | Required to maintain visibility |
| AI Tools | Coming soon (free for owners) | Not available |
⭐ OBD Advantage Statement:
OBD offers a local-first, business-owner-friendly experience where every feature is truly free. No locked tools, no ad requirements, and no interference with your business information.
Why Ocala Businesses Get Better Results With OBD
Because your business deserves a platform designed specifically for the Ocala community.
Built for Ocala, not the whole world
Your business isn’t lost in a massive nationwide directory. Every listing on OBD is focused on Ocala and the surrounding communities — meaning your visibility improves where it matters most.
Everything is truly free
OBD doesn’t charge you to claim your listing, update your hours, add photos, or display your website link. There are no paywalls, no upsells, and no surprise charges — ever. Every essential tool is included at no cost so small businesses can grow without stress.
Designed for small business owners
OBD puts local owners first. You’re in full control of your listing, your brand story, and how customers discover you. No automated edits, no locked features, and no aggressive sales tactics. Just a clean, simple platform built to support local success.
Frequently Asked Questions
Quick answers to the most common questions about managing your Ocala Business Directory listing.
🔑 FAQ GROUP 1 — Claiming Your Business
How do I find and claim my listing?
Search for your business on OBD, open your business page, and click “Claim This Business.”
What if my business isn’t listed?
You can add it for free using the Add Your Business page.
How do I verify that I’m the business owner?
OBD may request email confirmation or basic business proof for verification.
📝 FAQ GROUP 2 — Managing Your Listing
How do I edit my business information?
Log in to your account, open your dashboard, and select Manage Listings to edit your business details.
How do I update or add photos?
Open your listing editor and use the photo uploader to add or replace images.
How long do updates take to go live?
Most updates publish instantly. Some changes may require manual approval for accuracy.
👤 FAQ GROUP 3 — Account & Login Help
How do I reset my password?
Use the Forgot Password page and follow the instructions to receive a reset link.
How do I update my email address or name?
Go to Account → Profile and update your account details anytime.
📈 FAQ GROUP 4 — Visibility & Local SEO
Will editing my listing hurt SEO?
No. Keeping your information accurate helps your local search visibility.
Does OBD sync with Google Business Profile?
Not automatically yet. However, your OBD listing enhances your online presence and local SEO.
⭐ FAQ GROUP 5 — Premium Features (Coming Soon)
Will the upcoming AI tools cost extra?
No — core AI tools will be free for all claimed business owners.
Does OBD replace tools like GoHighLevel?
OBD will offer lightweight marketing and management tools without the $500/month subscription.
💬 FAQ GROUP 6 — Support
How do I contact OBD for help?
Visit the Contact Page and our team will assist you promptly.
✅ FAQ GROUP 7 — OBD Concierge (AI Assistant)
How does the OBD Concierge help me?
The OBD Concierge is your built-in assistant that can guide you through managing your business listing—from claiming your business to updating information, adding photos, improving visibility, and more. Just tap the chat icon to get instant help anytime.
What kinds of questions can I ask the Concierge?
You can ask the Concierge anything related to using the directory, including:
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“How do I claim my business?”
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“How do I update my hours or services?”
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“Where do I upload photos?”
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“How can I boost my listing visibility?”
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“Where is the Business Dashboard?”
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“How do I contact support?”
If your question is about managing your listing or using the directory, the Concierge can guide you step-by-step.
Is the Concierge available 24/7?
Yes — the OBD Concierge is always available, day or night, whenever you need help navigating or managing your listing.
Can the Concierge make changes to my listing for me?
Not directly. The Concierge can show you exactly how to make updates, but you’ll still approve and submit all changes yourself inside the Business Dashboard.
Does the Concierge replace OBD support?
No — it enhances it.
For quick questions and step-by-step guidance, use the Concierge.
For account-specific requests or technical issues, our team is still here to help on the Contact Page.
Is there a cost to use the Concierge?
No — the OBD Concierge is completely free for all business owners on the Ocala Business Directory.
Can the Concierge recommend businesses for users?
Yes! Visitors can ask things like:
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“Find me a pizza restaurant nearby,”
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“Recommend a massage therapist,”
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“Show me automotive repair shops,”
The Concierge can browse categories and listings to help users discover local businesses.
Ready to Claim or Update Your Business?
Make sure your Ocala business is visible, accurate, and easy for customers to find.
